On Saturday's The Box Office will now be found in Callendar House and not in FTH. This will take effect from the 1st of June with opening hours of 09:45-15:00. We apologise for any inconvenience caused.

Library Wi-Fi FAQs

Below are some common questions about using Wi-Fi in libraries. All Wi-Fi users agree to abide by Falkirk Community Trust's Acceptable Use Policy.

Where can I access Falkirk Libraries Wi-Fi?

You can only access Falkirk Libraries' Wi-Fi in a library building.

Who can use Falkirk Libraries' Wi-Fi?

You need to be a library member as your borrower number and PIN are required to log on to the system.

How do I become a library member?

You can join Falkirk Community Trust Libraries at any library.

All you need to do is bring some identification with your name and address on it (eg driving licence or utility bill), fill in a membership card and agree to abide by our Acceptable Use Policy (PDF, 82KB).

I'm visiting the area, can I use library Wi-Fi?

Yes. When you visit the library you will be asked to:

  • Fill in a visitor's form
  • Supply some official ID eg driving license, National ID Card or Passport
  • Agree to abide by our Acceptable Use Policy

Once you've registered as a visitor you will be given a temporary membership and card which lasts for 14 days. If you have your own device you can connect to Wi-Fi for up to 2 hours each day. Wi-Fi data use is limited to 300MB

If you don't have your own device you can use library PCs. Again, there is a 2 hour daily limit.

How do I connect to Falkirk Libraries Wi-Fi?

  1. Ensure Wi-Fi is enabled on your device. You can usually do this by visiting your settings.
  2. Launch your browser (eg Chrome, Safari, Internet Explorer or Firefox) and you will be directed to the Library Wi-Fi logon page.
  3. Enter your library card number and PIN.
  4. Read the terms of the Acceptable Use Policy and click to accept.
  5. Once your details have been verified, your browser will visit our homepage, Librarynet. You can then browse the Internet as you would normally.

Will a member of library staff help to connect to Wi-Fi?

Staff are happy to give general guidance on general operation and connecting to the Wi-Fi, but they cannot change your system settings or enter data for you. If in doubt, please refer to the manufacturer's guidance covering your device.

For how long can I connect?

Your session will last a maximum of 2 hours, after which you will be logged off. You can log on several times a day provided you don't reach the 2-hour limit or exceed your data limit.

What is the data limit?

You can download a maximum of 750MB in a DAY.

If you have a guest membership you can download a maximum of 300MB in a DAY.

Please be aware that streaming and watching You Tube videos can cause you to use your data limit very quickly!

How can I see how much time or data I have left?

This information will display in a new tab or in a pop up when you first log in. Be sure not to close this information. Please ensure your pop-up blocker is disabled BEFORE logging into Libraries' Wi-Fi. Please note that on Android devices and certain tablets pop-up blockers are enabled by default.

Please note that staff are unable to extend your session time or increase your data limit.

Can I print from my WiFi device?

Sorry, no. Printers are not available via the wireless connection. If you would like to print, please save the information onto a memory stick and use one of our public PCs to print. Please note that there is a charge to print items.

4GB USB memory sticks can be purchased from libraries for £5.99.

Can I listen to music or watch videos via Wi-Fi?

Yes you can, but we ask that you use headphones so as not to disturb other users. There are a small number of headphones available to borrow at the library counter, but please bring your own if possible.

Please be aware that streaming music and videos can cause you to use your data allowance very quickly.

Terms and conditions

  • The use of Wi-Fi is limited to a maximum of 2 hours a day and data use of 750MB per day for full library members. Data use is limited to 300MB per day for guest users.
  • Falkirk Community Trust takes no responsibility for credit card security when ordering over the internet.
  • Any breaches of Falkirk Community Trust's Acceptable Use Policy (PDF, 82KB) will result in Wi-Fi access being withdrawn.
  • All access to the Internet is monitored and recorded by Falkirk Community Trust.

Contact us

Library Support
Falkirk Library
Hope Street

01324 506800
Last updated: 30 June 2016 at 14:10